Mr. Jackson has more than thirty (30) years of industry
experience in Information Technology:
Mr. Jackson’s
business experience encompasses the following disciplines:
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YEARS
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• Contact Centres: Customer Service (Inbound), Telemarketing (Outbound) and hybrid "Blended". |
15 |
• Telecommunication, Networking and Wireless Communications services. |
14 |
• Financial Banking & Insurance services. |
6.5 |
• Petroleum Gas Station Automation and Control systems. |
5 |
• E-Commerce, EDI (Electronic Data Inter-exchange) and Business Systems Integration. |
4.5 |
• Investment / Brokerage / Trading Floor systems. |
3 |
• Retail Point-of-Sale (POS) / Credit Authorization / Electronic Funds Transfer (EFT) systems. |
3 |
• Just-in-Time (JIT) Manufacturing systems. |
3 |
• Network Management, Control and Surveillance Centres. |
2 |
• Cable TV and Broadcast services. |
1 |
• Provincial and Federal Government systems and services. |
0.5 |
Mr. Jackson’s industry and consulting career has provided him with hands-on experience in managing technological change in the following areas:
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